Of course! We understand that your phone number may be a legacy number known to many in your community. Simply forward calls from that number to Ai360, and we’ll take over from there.

The initial step in setting up Ai360 is to train the AI Agent on your business. There are several ways to do this, such as allowing it to read data from your website, blogs, products, and services. You can also write a document about your business and upload that data. Additionally, by maintaining an updated dynamic document in your Google Drive, Ai360 can check for updates. This information will help Ai360 become one of your most intelligent employee.

Absolutely! The agent can collect details like name, email, and address, and will automatically update or create contact records in your CRM.

Yes, we can create multiple responses, each with its own assigned phone number, to manage various departments or services.

While the AI Agent can gather information and initiate workflows, direct appointment scheduling requires integration with your calendar system through workflows.

You can provide updated information to train the agent on new products, services, or frequently asked questions.

Yes, the agent can be programmed to transfer calls to human agents based on specific conditions you establish.

Absolutely! Just let us know if you prefer a male or female voice.

Yes, the maximum speaking duration is 15 minutes, after which the call will end.

You can configure the AI Agent’s working hours, setting specific days and times during which the agent will handle calls.

Yes, you can set different working hours for different functions within your Voice AI system, such as customer support, lead generation, or appointment scheduling, allowing you to customize availability based on interaction type.

If a user tries to interact with the AI outside of defined working hours, the system can respond with a custom message, redirect them to an alternative support channel, or simply inform them that the service is unavailable.

Yes, you can set working hours for specific days of the week. For instance, you might make your AI available from 9 AM to 5 PM on weekdays and have limited hours on weekends, or different hours on holidays.

No, the AI will not automatically update its working hours. You will need to manually modify the working hours if your schedule changes.

Yes, you can utilize working hours to determine when the AI sends notifications, follow-up messages, or reminders, ensuring these communications occur only during business hours or when appropriate.

The AI can manage non-urgent inquiries outside of working hours by sending automated emails or connecting the user to a live person.

Yes, you can establish working hours in different time zones, which is especially useful if you serve customers across various regions.